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Shipping & Delivery

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At Hadiiqa, we are committed to delivering fresh plants and thoughtful gifts with care, ensuring they arrive in excellent condition and on time.

Delivery Coverage

We currently deliver across designated areas within Qatar. Delivery availability may vary depending on the recipient’s location.

If you are unsure whether we deliver to your area, please contact our customer support team before placing your order.

Delivery Options

Standard Delivery

  • Delivery within 1–3 business days
  • Suitable for regular orders and scheduled gifting
  • Delivery charges may vary based on location

Urgent Delivery

  • Delivery within a few hours (subject to availability)
  • Available for selected areas and products
  • Additional delivery charges may apply

Delivery options and charges will be displayed during checkout where available.

Order Processing

Orders are processed during our business hours.

Once an order is confirmed, our team carefully prepares the plants and gift arrangements to ensure they meet our quality standards before dispatch.

During peak seasons, holidays, or promotional periods, processing and delivery times may be slightly extended.

Scheduled Deliveries

Customers may request delivery for a specific date where available.

While we make every effort to deliver within the requested timeframe, exact delivery times cannot always be guaranteed due to traffic, weather conditions, public holidays, or unforeseen operational circumstances.

Delivery Requirements

To ensure successful delivery, customers must provide:

  • Recipient’s full name
  • Accurate delivery address
  • Valid contact number
  • Any special delivery instructions

Incorrect or incomplete information may result in delays or failed deliveries.

Failed Deliveries

If the recipient is unavailable at the time of delivery:

  • Our delivery team may attempt to contact the recipient.
  • A redelivery may be arranged where possible.
  • Additional delivery charges may apply for redelivery requests.

Hadiiqa is not responsible for delays caused by incorrect addresses, unavailable recipients, or inaccurate contact details provided by the customer.

Product Condition Upon Delivery

Plants are living products and may naturally vary in appearance, size, and growth patterns.

We carefully inspect all products before dispatch to ensure they arrive in healthy condition.

If you receive a damaged or incorrect item, please contact us within 24 hours of delivery and provide photographs for review.

Delivery Delays

While we strive to meet all delivery commitments, delays may occasionally occur due to:

  • Severe weather conditions
  • Traffic disruptions
  • Public holidays
  • High order volumes
  • Events beyond our reasonable control

We will make every effort to keep customers informed of any significant delays.

Contact Us

For delivery inquiries or assistance, please contact us:

Hadiiqa
📧 Email: info@hadiiqa.net
📞 Phone: +974 7051 1237
🌐 Website: hadiiqa.net

Thank you for choosing Hadiiqa.

Gift a Plant • Spread Happiness